Thank you for visiting our website. This is where you can ask a question or simply leave comments about BBC Channels. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if the answer to your question is on our site you will not receive an individual response from us.

Recent Feedback

prevash

As much as I think the background of various colours and fruits and food, as part of ur ad campaign is refreshing it is also annoying and a poses a medical threat to those with epilepsy as it plays on a loop at times over and over again with flashing scenes. My friend’s son who has epilepsy felt dizzy and a wonderful evening was ruined with a trip 2da doctor thanks to those ads of yours. Don’t play that ad on loops over and over again especially when cutting to an ad break. What was once refreshing to see (all those vibrant colours) has turned into a hindrance all bcoz the channel ruined the whole concept. Dissappointed.

BBC

Dear Prevash,

Thank you for your message submitted to the Contact page for BBC Entertainment, BBC Knowledge and BBC Lifestyle broadcast in Africa.

In order for us to investigate your complaint further we would be most grateful if you could provide us with additional information please regarding this matter.

• The BBC Worldwide television channel in Africa on which you viewed this content

• You mention that this footage was shown as part of a “ad campaign” with fruits and colours – do you remember more about this. For example was the footage in relation to one of our channels or programmes?

• A date and if possible time that you watched this content

We would be most grateful for your assistance in providing us with this information in order for us to investigate this matter further.

Best wishes,

BBC Worldwide Channels

Vandhana

Why did'nt DSTV bring the kids Extravaganza to Durban with Mr Maker ? He has a huge fan base thoughout the country and worldwide but it's unfair to only bring him to Johannesburg and not be considerate of other children in other provinces, I see in many of Mr Maker episodes he has also been to Cape Town, I posted this question on the DSTV Facebook page but got no response!

BBC

Dear Vandhana,

Thank you for your message to BBC Worldwide Channels in South Africa.

We note your feedback about Mister Maker on CBeebies. You may like to visit the CBeebies website for details about any forthcoming CBeebies events in South Africa. However, as the DStv Kids Extravaganza was an event organised by DStv, and not CBeebies, you may prefer to share your feedback with them via their website - www.dstv.com.

Best wishes,

CBeebies

Des

When will S2 be screened?

BBC

Dear Des,

Thank you for your message to BBC Worldwide Channels in South Africa.

The second series of Last Tango In Halifax is not due to be shown on BBC Entertainment in the next few months but we have certainly noted your interest in watching the second series. If you are a drama fan we do hope you will enjoy the second series of Mr Selfridge which is premiering on BBC Entertainment from Sunday 30th March at 21:00.

Thank you for contacting us.

Best wishes,

BBC Entertainment

Laura

I read that there was no forthcoming plans to screen series 4 of Downton Abbey, this is disgusting & after the rubbish & old programmes like the cube, deal or no deal, copious repeats of weakest link etc you should be thoroughly ashamed of yourselves that you take money for running such a rubbish channel tsk tsk

BBC

Dear Laura,

Thank you for your message to BBC Worldwide Channels in South Africa.

The answer to your question regarding series 4 of Downton Abbey is provided in the FAQ section of our website and is as follows:

When will Downton Abbey series 4 be on BBC Entertainment?

We have no immediate plans to broadcast series 4 but we have certainly noted viewers' interest in seeing this series.

We note that you are not a fan of some of the programmes broadcast on BBC Entertainment and it would be difficult for us to broadcast programmes that would meet with the universal approval of all of our viewers all of the time. We do hope that there are other shows you do enjoy on BBC Entertainment including the second series of Mr Selfridge which is currently premiering on the channel.

Best wishes,

BBC Entertainment

Marco

I didn't find Bill's ALMOD SHORTCAKE recipe.

BBC

Dear Marco,

Thank you for your message to BBC Worldwide Channels in South Africa.

For recipes not available on the BBC South Africa Bill's Kitchen: Notting Hill page which can be viewed here, you may like to search online or visit Bill Granger's official website.

Best wishes,

BBC Lifestyle

lee

why isnt top gear running according to season.I live for that show

BBC

Dear Lee,

Thank you for your message to BBC Worldwide Channels in South Africa.

We are pleased to read of your appreciation for Top Gear and as you may be aware there are currently no new series to premiere on our channels. On BBC Entertainment and BBC Knowledge we are giving viewers another opportunity to watch episodes from previous series of Top Gear that they may have missed the first time around or to watch again, however we note your disappointment that when we repeat series they are not always broadcast in sequence.

Thank you for taking the time and trouble to send us your feedback.

Best wishes,

BBC Worldwide Channels

Philip

After the phenomenal success of the 50th anniversary special, when will you broadcast Series 9 with Peter Capaldi ? I see you are rerunning series 7 again and I am glad of that but please - give is the new series as soon as you can. I would also appreciate seeing the origins special "An Adventure in Time and Space" so how about it ?

BBC

Dear Philip,

Thank you for your message to BBC Worldwide Channels in South Africa.

There are no immediate plans to air Doctor Who series 8, but we’ll keep you posted. We also note that you would like to see the special one-off drama An Adventure in Space and Time and we will share your interest in this drama with our programming team.

In the meantime, BBC Entertainment has an exciting slate of upcoming programming including brand new series of Strictly Come Dancing and The Graham Norton Show which will premiere on the channel shortly after the UK. We hope comedy fans will also enjoy a brand new show joining BBC Entertainment, Moone Boy, starring Chris O’Dowd.

Best wishes,

BBC Entertainment

Paul

Dear Sir, I must in the first place commend your team for such an awesome and soul inspiring program on air(The Undercover Boss). I am privileged to watch such a program for the first time at a friend's house. I am by this mail making a humble request to your outfit if you could assist me get a copy on CD and how much will be the cost.

BBC

Dear Paul,

Thank you for your message to BBC Worldwide Channels in Africa.

We are delighted to read of your appreciation for Undercover Boss. Whilst not all of the programmes which you see on our channels are commercially accessible, you may like to check availability of this series with Kalahari. In addition, for many shows the programme-makers release related merchandise which you may find of interest.

Best wishes,

BBC Worldwide Channels

Bryan

This channel has become one of the worst on DSTV. From the good old comedies that we used to get, we are now subjected to cooking shows (as if there aren't enough of those as it is) to the most boring and pathetic shows like QI and I wouldn't lie to you. Come on BBC you can do better than this. Stop showing continuous repeats and get this current rubbish off.

BBC

Dear Bryan,

Thank you for your message to BBC Worldwide Channels in South Africa.

Turning first to your comments about the inclusion of repeats on BBC Entertainment, repeating popular shows is common for cable channels and it offers viewers another chance to see a much loved show or a first opportunity to see a show they may have missed before. BBC Entertainment is set a minimum fresh hours remit by DSTV which we regularly exceed and when premiere content is not available we carefully choose programming that we believe, overall, will be enjoyed by our viewers.

We note that you are not a fan of QI and Would I Lie To You? however it would be a rare programme that would appeal to all viewers all of the time. We do hope you will enjoy some of the fantastic premiere programmes on BBC Entertainment this month which includes Mr Selfridge series 2, Deal or No Deal series 4, Big School and Death in Paradise series 3. In addition each week we premiere new episodes of Casualty and EastEnders.

We very much appreciate viewers getting in touch with their feedback and we thank you for taking the time and trouble to contact us.

Best wishes,

BBC Entertainment